Here are some FAQ about MAXHUB XT SERIES MICROSOFT TEAMS ROOM SOLUTIONS FAQ:
Does MAXHUB MTR require Microsoft licensing?
Answer: Yes, Microsoft requires a Teams Rooms license, either Basic or PRO. If you need PSTN dialing, you will also need a Microsoft 365 Phone System and a Microsoft Calling Plan.
If I am converting a BYOD(M) room to a Teams Rooms, can I use my existing USB camera and audio devices?
Answer: In most cases yes, however Microsoft and MAXHUB strongly recommend that if your existing devices are not Teams Rooms certified, they should be replaced with Teams Rooms-certified devices. Teams Rooms certification requires a standard level of interoperability between various device manufactures
What type of account should be used for an MTR?
Answer: An MTR requires a Resource Account to function properly
How many displays can MAXHUB MTR support?
Answer: The MAXHUB XT-Core supports a single display.
Does MAXHUB MTR natively support the 21:9 aspect ratio?
Answer: Yes, MAXHUB MTR natively supports the 21:9 aspect ratio.
Can MAXHUB MTR use a Wi-Fi connection?
Answer: Yes, but it is not recommended as the Quality of Service (QoS) cannot be assured.
Can MAXHUB MTR be used in conjunction with a MAXHUB Interactive Display?
Answer: Yes, if a Windows-compatible interactive display is connected to MAXHUB MTR with an HDMI and USB cable, you can start a Teams White Boarding session and all attendees can receive and participate in the collaborative White Boarding session.
What network ports, IP addresses, and URLs are needed for an MTR to operate properly?
Answer: Microsoft 365 requires many ports, Ips,and URLs to function correctly. See attached link for specific details.
Does MAXHUB MTR support joining a Zoom or Webex meeting?
Answer: Yes, this feature is commonly referred to as Direct Guest Join.
Is MAXHUB MTR a secure device to put on my network?
Answer: Yes, MAXHUB MTR is a Teams-certified device and as such complies with all Microsoft Security requirements.
Can MAXHUB MTR be managed remotely?
Answer: Yes, there are several remote management tools available, InTune, Teams Admin Center, XML Config File, and MAXHUB Pivot Cloud Based Device Management platform.
Does MAXHUB MTR support a content camera?
Answer: Yes, it requires a Teams-Certified content camera.
Do I have to use MAXHUB cameras and audio devices on MAXHUB MTR?
Answer: While we would recommend this whenever possible, MAXHUB MTR supports Teams Rooms-certified AV devices and applications. This includes Teams Rooms-certified control system partners, audio processing partners, and related certified peripherals.
How can I apply for a demo device?
Answer: Contact Merge AudioVisual today. Merge AudioVisual is the official partner of MAXHUB in New Zealand.